How Fintech is Driving the Digital Banking Services Market

fintech mobile banking market research

While many people now prefer digital banking and online channels, a sizable group still prefer an in-branch experience — particularly when compared with a call to the bank’s customer service center. While this continued to be the case in the past 12 months, it will change as more banks utilize multiple channels.

Source: Digital Lifescapes

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About David H Deans

Principal Consultant and Founder of GeoActiveGroup.com
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