Chatbots on Mobiles will Reach 2 Billion Apps by 2021

Juniper Research forecasts that OTT messaging applications — such as WhatsApp and WeChat — will see adoption grow from 2.3 billion unique users in 2016 to 4.2 billion by 2021, representing a growth of over 12 percent compound annual growth rate (CAGR).

Source: Digital Lifescapes