Global IT Outsourcing Market Driven by Digital Services

IT Outsourcing Market Driven by Digital Services

Digital services continued to dominate the outsourcing activity relative to pure traditional services, representing 61% of transactions compared to 39%, respectively. Automation was the most prevalent digital component employed by new or expanded GICs, with deployments in 52% of Q2 setups and expansions.

via Everest Group

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About David H. Deans

Principal Consultant and Founder of
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