Communications-Platform-as-a-Service Market Upside
CPaaS platforms provide a centralized management service for outbound communications including short message services (SMS), over-the-top (OTT) business messaging, rich communication services (RCS) and voice-over-IP (VoIP) services.
New Mobile Messaging Payment Growth Opportunities
RCS is a next-generation mobile messaging standard supported by mobile network operators that enable media-rich content and payment services. Juniper Research has forecast that total revenues from RCS traffic in North America will reach $712.8 million during 2020.
How Virtual Clinical Trials Benefit Drug Companies
“Virtual clinical trials – wherein trial data is collected through sensors or remote monitoring devices carried by the patient – can deliver many benefits to pharmaceutical companies, including cost savings, better patient recruitment and retention, and improved data quality.”
via Everest Group
Retail Chatbots Enhance the Online Customer Experience
According to Juniper Research, consumer retail spending over chatbots will reach $142 billion by 2024 — that’s rising from $2.8 billion in 2019. This represents average annual growth of 400 percent over the next four years.
How Fintech Innovation Transforms the Banking Sector
The total number of digital banking users will exceed 3.6 billion by 2024 — that’s up from 2.4 billion in 2020 and a 54 percent increase, according to the latest worldwide market study by Juniper Research.
Wireless Apps will Transform the Smart Building Market
“Together, these new smart building solutions will grow at a 32 percent CAGR over the next 8 years to create $2 billion in software and services revenues by 2026, according to the latest worldwide market study by ABI Research.”
How 5G Technology will Evolve Mobile Voice Services
According to the latest worldwide market study by Juniper Research, mobile network operator voice revenue will drop to $208 billion by 2024 from $381 billion in 2019, as users continue to prefer more flexible and free OTT voice services.
International Money Transfer Innovation Gains Momentum
According to the latest worldwide market study by Juniper Research, global international digital money transfer transaction volume will reach 2 billion by 2024 — that’s up from 1.1 billion in 2019.
China will Continue to Lead Global eRetail Payments
Juniper now forecasts that over half of global revenue will be generated in China by 2024 — primarily owing to its increasing consumer affluence, and vast usage of Chinese social payments platforms such as WeChat Pay.
How Fintech Disrupted Brokers with Zero Trading Fees
“The past few days should be a wake-up call for everyone in financial services. For any firm, the time to power up digital and CX transformation work is here — the disruptors are at the gate, but it is not too late.”
via Forrester
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