Davos 2020: Why Digital Luddites Fear AI Innovation
“From the days when Luddites smashed looms in pre-industrial Britain to our current worries concerning artificial intelligence, we’ve long considered machines an existential threat to our livelihoods. And yet economies – especially in the developed world – have survived.”
How Automation Transforms Middle Management
“Gartner research shows that nearly 70% of what a manager currently does will be automated by 2024. These changes will cause organizations to decrease the number of managers they have and increase the span of the typical manager.”
via Gartner
Top 10 Trends for Enterprise IT Infrastructure & Operations
By 2025, more than 90% of enterprises will have an automation architect, up from less than 20% today. This leader will guide investments through the lens of the automation strategy, ensuring that automation is scalable to digital business needs, addressing use cases that align with business strategy.
via Gartner
Digital Growth: How to Future-Proof Your Workforce
“Demand for skills in areas such as AI, robotics, and automation is exploding, with mentions in online job postings growing more than 40% per year. Digital experts ranked learning and training second in importance among dozens of job factors.”
via BCG
Cognitive Enterprise: 7 Steps Toward Reinvention
“As artificial intelligence, automation, Internet of Things, blockchain, and 5G become pervasive, their combined impact will reshape standard business architectures. The “outside-in” digital transformation of the past decade is giving way to the “inside-out” potential of data exploited with these exponential technologies.”
Artificial Intelligence: The Lessons Learned, So Far
Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage risks, and retrain the workforce. A group of high performers shows the way.
via McKinsey
These 5 Technologies Provide Profit and Purpose
“When looking at five specific technologies – data analytics, sensors, artificial intelligence (AI), automation and blockchain – uptake across all sectors has increased year over year, with 94% of business leaders saying they are putting these technologies to work in order to stay competitive.”
How Cloud and AI Transform the IT Outsourcing Sector
Within global outsourcing, the share of digital deals continues to rise — from 70% in Q1 to 78% in Q2. Cloud is the dominant digital component, included in 46% of outsourcing transactions. Automation, AI and analytics also drive digital transactions.
via Everest Group
How Automation will Transform Job Skills in the UK
1.5 million British jobs are at high risk of automation, with women and young people more threatened than others. More than 70% of the jobs deemed to be at high risk are held by women. Among young people, 16% of employed 20- to 24-year-olds are likely to be affected.
How AI will Transform Customer Service Automation
Gartner predicts that by 2021, 15% of all customer service interactions globally will be handled completely by artificial intelligence (AI) – that’s an increase of 400% from 2017.
via Gartner
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