“The CHRO brings experience in traditional talent management, including acquisition, training, retention and compliance, while the CIO brings an in-depth understanding of enabling technology and digital transformation opportunities.”
In a recent survey, 90% of C-suite executives said they paid attention to employee needs when introducing new business technology. Yet only about half of their workers agreed. This scenario typically translates into lost productivity.
“CIOs must adopt an adaptive operating model — being agile will not be enough to succeed in the future. The IT organization’s capabilities, structures, governance, and leadership must support the firm’s capacity to reconfigure underlying business concepts.”
According to Gartner, a proactive and adaptive culture is a critical asset and some CIOs will likely play a role in establishing the right mindsets and practices within their organizations. Gartner predicts that by 2021, some CIOs will be as responsible for culture change as chief HR officers (CHROs).
“The CIO will have their best-ever opportunity to partner with the CEO and the board. The reality is that most executive teams still lack qualified digital expertise at the leadership level. This is hampering strategic decision making across the enterprise.”