“CIOs must adopt an adaptive operating model — being agile will not be enough to succeed in the future. The IT organization’s capabilities, structures, governance, and leadership must support the firm’s capacity to reconfigure underlying business concepts.”
According to Gartner, a proactive and adaptive culture is a critical asset and some CIOs will likely play a role in establishing the right mindsets and practices within their organizations. Gartner predicts that by 2021, some CIOs will be as responsible for culture change as chief HR officers (CHROs).
“The CIO will have their best-ever opportunity to partner with the CEO and the board. The reality is that most executive teams still lack qualified digital expertise at the leadership level. This is hampering strategic decision making across the enterprise.”
“CIOs will be facing another issue in 2019, which goes beyond technological innovations: the shortage of skilled workers. We expect this situation to exacerbate even more, as companies in all industries transform into digital businesses and are looking for IT experts (developers, project managers, IT architects, etc.) to manage this transformation.”
Due to the increased adoption of e-signatures, the need for operational efficiency, improved cost savings and demand for digital transaction management (DTM) solutions, the global DTM market is rapidly expanding. It’s valued at $12.1 billion in 2018 and is expected to reach $34.4 billion by 2023.
Many large firms are on the lookout for data scientists, analytics experts and information security pros, as more businesses expand their use of artificial intelligence, machine learning and other emerging technologies in the year ahead, chief information officers say.