According to the latest worldwide market study by Juniper Research, the value of transactions processed by smart checkout technologies, where the fixed checkout process is replaced by a friction-less model, will reach $387 billion in 2025 — that’s up from just $2 billion in 2020.
A new study finds companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years. And the share of digital or digitally enabled products in their portfolios has accelerated by a shocking seven years.
The COVID-19 pandemic has accelerated the Digital Transformation trends. Savvy CIOs and CTOs that were an early adopter of public cloud computing technologies now have a significant strategic market lead over their competitors. Moreover, a few dominant IT platform providers continue to benefit from this trend.
“93 percent of CEOs who had introduced upskilling programs said these programs increased productivity — they also helped attract and retain talent and helped deliver a resilient workforce. However, only 18 percent of CEOs who took the survey said they had invested in upskilling.”
If your current ‘team’ of employees are unprepared, well you’re not alone. Furthermore, many organizations are struggling to hire ‘quality talent’ as only 16 percent of new hires possess the needed skills for both their current role and the future, according to the latest worldwide market study by Gartner.
Gartner defines the ‘future of sales’ as the permanent transformation of organizations’ sales strategies, processes and allocation of resources, moving from a seller-centric to a buyer-centric orientation and shifting from analog sales processes to hyper-automated, digital-first engagement with customers.
A quest for digital transformation will continue. “Among the businesses increasing IT spend in 2021, the following factors will influence budget growth next year: Increased priority on IT projects (45%), changes to business operations during COVID-19 (38%), and the need to support a remote workforce (36%).”
“Many organizations have embraced new digital technologies and have invested in a strong platform upon which to build these new capabilities – and they’re using these capabilities to outperform their competitors. Other organizations are asking the same question, what’s next, but before they can respond, they face considerable foundation-building.”
“In recent weeks, UpLink – a digital platform for surfacing and scaling innovations that could solve some of the world’s most pressing challenges – has been sourcing solutions that address the immediate impacts of the pandemic and its long-term consequences, which are much needed but yet often remain unidentified and unsupported.”
“Remote working continues to catch on as a viable alternative to the workplace. More than half of leaders (54%) now say they plan to make remote work a permanent option for roles that allow it, up from 43% in our last survey.”