Smart speaker shipments grew 197% year-over-year to reach a record 22.7 million units in Q3 2018 — the market will surpass 100 million units in use during 2018. Amazon remained the top-ranked vendor in Q3 with 32% market share, followed by Google at 23%.
Since 2010, the smartphone landscape has changed beyond recognition. Unit sales have exploded, growing from 297 million to over 1.5 billion today, and squabbles over market share have been replaced by the ascendancy of two powerful platforms. The winner: an open source OS.
Artificial intelligence (AI) systems are already very sophisticated. Gartner predicts that by 2022, AI-enabled personal devices will know a lot more about that person’s emotional state. Moreover, AI is a disruptive force that will reshape the way we interact with many personal devices.
More telecom service providers will invest in emerging technologies that enable them to improve operational productivity via automation, and introduce new capabilities for their customers. Virtual assistant applications are emerging, as telcos start to deploy artificial intelligence (AI) and machine learning (ML).