Yes, organizations value artificial intelligence (AI) capabilities, however, they lack confidence in their team’s readiness for implementation — 53% of survey respondents say business users are unclear about what they expect. They need guidance.
Beware of the ‘digital copycat’ me-too IT vendors. “Only a thin tier of technology services vendors has the breadth of capability to help shape, execute, accelerate, and scale true digital business transformation on a global scale.”
Most major management consulting firms still posted strong earnings in 2018, although growth rates cooled slightly: business consultants still extract more value in digital transformation. However, the market is now being driven by enterprise buyers who are executing their digital growth agenda.
The worldwide PC market will likely experience a slight recovery in 2019, with shipments of desktops, notebooks and two-in-ones set for 0.3 percent growth — that’s after seven years of ongoing declines.
Advances in both the consumer and business technology sectors have driven the adoption of mobile internet access and associated service delivery. Applications of mobile devices — by customers, business partners, or employees — delivers unprecedented access to information, improved collaboration, and increased productivity.
According to ESG research, 62% of enterprise organizations are now willing to buy a majority of security technologies from a single vendor. So, we are at the onset of the cybersecurity “platform wars” where vendors compete for bigger lucrative deals where deployment projects could span several years.
When people find businesses intentionally delivering the kinds of distinctive, hassle-free experiences they crave, they can’t wait to tell their peers about it. The consistent delivery of competence, attention, and care is fueled by a healthy workplace culture.