Tag Archive | retailer

Why Retailer Chatbot Apps Gained New Momentum

Why Retailer Chatbot Apps Gained New Momentum

According to the latest worldwide market study by Juniper Research, the adoption of chatbots across the retail, banking and healthcare sectors will realize business cost savings of $11 billion annually by 2023 — that’s up from an estimated $6 billion in 2018.

via Digital Lifescapes

How Beauty Marketers Get Personal with Chatbots

smartphone_shop

Just a few years ago, there was excitement around using AI-powered chatbots in retail ecommerce. That hype has died down a bit, but the beauty industry is still experimenting with the technology. Lancôme is testing AI to deepen its site personalization.

via eMarketer

Retailers Raise Investment in Artificial Intelligence Apps

Retailers Raise Investment in Artificial Intelligence Apps

According to the latest worldwide market study by Juniper Research, global retailer spending on AI will reach $7.3 billion per year by 2022 — that’s up from an estimated $2 billion in 2018, as retailers target new avenues to increase personalization of the customer experience.

via Digital Lifescapes

How Wearable Technology Transforms In-Store Retail

retailer wearables market research

ABI Research forecasts enterprise retail wearable shipments will reach nearly 10 million in 2022, increasing from just 2 million in 2017 — that’s a compound annual growth rate (CAGR) of 38 percent.

Source: Digital Lifescapes

Exploring the Online Payment Fraud Prevention Market

credit card fraud market research

Retailers stand to lose $71 billion globally from fraudulent Card-Not-Present (CNP) transactions over the next 5 years. Their latest worldwide market study found that a number of factors — such as the shift to EMV cards, delays in 3DS 2.0 (3D-Secure) and click-and-collect fraud — were key drivers behind the rise.

Source: Digital Lifescapes

Why Retailers See Augmented Reality as a Marketing Tool

retail augmented reality market research

Google is partnering with Gap Inc. to let shoppers try on clothes “virtually“ at home via augmented reality. While the concept isn’t new, AR is becoming familiar enough to consumers that it can start to affect sales.

Source: eMarketer

Smart Point of Sale Solutions are Gaining Momentum

mPOS retail market research

ABI Research forecasts the point of sale (POS) hardware market will increase to more than $4.5 billion in 2021, with revenues generated from a combination of traditional POS and mPOS — which employs a smartphone or media tablet as the cash register.

Source: Digital Lifescapes