From transportation solutions to video-streaming applications, artificial intelligence (AI) permeates almost every aspect of our lives. This includes government, where AI is increasingly making an impact. Consider these public-sector examples.
Three-quarters of the organizations surveyed by Gartner increased customer experience (CX) technology investments in 2018. Customer analytics continues to be one of the biggest investments, with 52 percent intending to increase funding in 2019, focusing on customer journey analysis, customer needs analysis, voice of the customer (VoC) and digital marketing.
“As AI takes on new roles in society – from working alongside us, to driving our cars, assisting with our healthcare and more – we’re forging a new kind of partnership with technology. And with that partnership comes a new social contract: one that’s built on mutual trust, empathy and ethics.”
According to the latest worldwide market study by Juniper Research, insurers will spend $634 million on RPA solutions by 2024, rising from $184 million in 2019 — that’s a 245 percent increase over the next 5 years.
Managing big data apps is a challenge for many IT organizations. Moreover, chief data officers (CDOs) and their data and analytics (DA) teams are not achieving the best balance required to deliver superior performance, according to Gartner.
“This year’s GII shows how big data and artificial intelligence have begun to dominate the health equation. Those who hold the data and analyze it will become more and more powerful. A large part of health-related decisions may move away from the medical professions into the hands of large data consortium.”
via INSEAD Knowledge
The global digital asset management market, which was valued at $1.7 billion in 2016, will reach a CAGR of 15.6% from 2017 to 2025 and account for $6.3 billion by 2025. North America will hold the largest market share during the forecast period.